The appointments from 07:30 to 08:00 and 18:30 to 20:00 are extended hours and are for pre-booked appointments only. You are welcome to book an appointment during these clinics (whether a call from a doctor or a visit to the surgery). However, please bear in mind that they are intended for use by people who are unable to attend the surgery during normal working hours.
Extended Hour appointments are not available for private medical procedures.
How to Book an Appointment
To book an appointment either:
- Telephone the surgery on 01752 663776
- Via our Online Services
Routine Appointments are booked for 10 minutes and usually requested by a doctor after your telephone consultation.
If you have a more complex problem please view our Services page and we can give you more information as to what your options are.
We have a lot of different types of staff here at the surgery so the reception staff will ask you the nature of the problem you are calling for. This is so the reception staff can book your appointment with the relevant clinician.
Pre-bookable doctors’ appointments are about 2-4 weeks in advance, depending on the demand of each doctor.
You are welcome to call us for further advice on booking an appointment.
Please note that our appointment system will be changing from 1st April. Find out more…
As there is a very high demand for appointments, if you can’t keep your appointment, please let us know as soon as possible, either by:
- Using our online appointment cancellation service
- Telephoning the practice
- Text us on 07528 324966 and provide your name, date of birth and appointment details.
Patients who fail to attend an appointment without notifying the practice, waste doctor and nurse time and prolong unnecessarily the waiting time for other patients. After two missed appointments, you will receive a letter from the practice manager stating the procedure. If you fail to attend a further appointment, you will be removed from our patient list.
If the car park is full, you can park on Salisbury Road (2 hour parking) and the neighbouring streets for free except between 10.00am and 11.00am.