Telephone us on: 01752 663776
University Students: 01752 222341
Mon - Fri: 8.00am - 6.00pm

Policies

Change of Name and Address

If you change your name, address or telephone number please notify the receptionist as soon as possible. It is difficult for all concerned if we cannot contact you.

Please make sure we have an up to date phone number (particularly if you have changed to cable).

Complaints Procedure

We have an in-house complaints procedure. Our Practice Manager  will ensure that the complaint is investigated as thoroughly and quickly as possible.

Confidentiality

Our staff will not reveal, to anybody outside the practice, personal information they learn in the course of their work without the patient’s consent. Nor will they discuss with colleagues any aspect of a patient’s attendance at the surgery in a way that might allow identification of the patient, unless to do so is necessary for the patient’s care.

Northern, Eastern and Western Devon CCG

Northern, Eastern and Western Devon CCG
Old Rydon Lane
Exeter
EX2 7JU

Telephone: 01392 267 647

Email: d-ccg.Communications@nhs.net

Website: www.newdevonccg.nhs.uk